NCMHCE Pass Guarantee
You pass, you win. You don't, we've got you.
When you pass
You earned it โ and we want to celebrate with you. Every PassReady subscriber who passes the NCMHCE gets a free continuing education course on CounselorReady, our board-approved CE platform. Your choice:
Both are CE hours from CounselorReady, built by a board-approved continuing education provider, that you can apply toward your first renewal cycle. Redeem within 90 days of your passing score date โ you just passed your exam, start your career with credits already in the bank.
Once you receive your coupon code, create your free account at CounselorReady.com and turn on CE deadline reminders in your dashboard. We'll send you a heads-up at 60 days, 30 days, and 7 days before your 90-day window closes โ so you never lose the value you earned.
If you don't pass
It happens โ and it doesn't mean you're not ready. Once your result is verified, we add 3 months of access free, as many times as it takes.
Eligibility
Taking the NCE?
The NCE has its own Pass Guarantee, sold separately from the NCMHCE plans. It works the same way: pass and your first CE course on CounselorReady is on us, or keep studying at no extra cost until you do.
The NCE guarantee covers the NCE only and the NCMHCE guarantee covers the NCMHCE only. Full Pass Guarantee terms โ
Common questions
- How do I claim my free CE course after passing?
- Email your unofficial NCMHCE score report to us within 14 days. We'll send you a coupon code for your choice of TMH 601 or Mandated Reporter. Then sign up for a free account at CounselorReady.com, apply your code, and enable CE deadline reminders in your dashboard. We'll email you at 60, 30, and 7 days so you complete the course before your 90-day window closes.
- Can I get a refund instead of extended access if I fail?
- The guarantee covers extended access, not a refund. We want to keep helping you pass โ that's the point.
- How long is the extension if I don't pass?
- 3 months from the day your non-passing result is verified. No repayment is required.
- Can I extend before I take the exam?
- Yes. Upload your exam appointment confirmation (a scan, screenshot or PDF) from your account. Once it's verified we add 3 months.
- What happens with my score letter?
- If you didn't pass, you enter the domain scores from your letter. We compare them with your PassReady practice and build a retake plan for your 3 months, including blind spots: domains you did well on in practice but not on the exam.
- Is there a deadline to schedule my retake?
- Yes. After a verified non-passing result, upload your next exam appointment confirmation within 90 days of that exam. If no request is made within 90 days, the guarantee is forfeited.
- Why do you verify a non-passing result?
- To keep each guarantee tied to one candidate and prevent account sharing. The name on your score report must match your account, and we may ask for your official result.
- Is there a limit on how many times I can use the guarantee?
- No. You can claim it after each attempt until you pass. Each verified non-passing result, submitted within 14 days of that exam, adds 3 more months.
- What counts as a "completed case"?
- A case where you answered all questions and saw the results screen. Starting and abandoning a case doesn't count.
- Does the guarantee cover the NCE?
- Yes, through the separate NCE Pass Guarantee. See Taking the NCE? above. Each guarantee covers only its own exam.
- What is CounselorReady?
- CounselorReady is our board-approved continuing education platform for licensed counselors. Once you pass your exam and get licensed, you'll need CE credits โ your free course gets you started.
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